What to do if a label does not update

Find out why a label missed an update and fix it.

1. 1

   Check the label in the app. Missed updates are flagged and retried automatically.

2. 2

   Make sure the access point is online and the label is within range.

3. 3

   Check the label’s battery level.

4. 4

   If the label still does not update, contact support with the label code.