eslana help centre

Browse by topic

Getting started
Your first order, account setup and the five-step setup.
- Setting up your eslana account
- The five-step setup
Hardware
Labels, access points, strips and holders.
- How to connect your access point
- Which label size do I need?
The eslana app
Linking labels, price updates and label status.
- How to bind a label to a product
- Checking label battery levels in the app
Product data
POS connections, CSV and Excel files.
- Uploading product data from a CSV or Excel file
- What to do if a label does not update
Orders and delivery
Shipping, tracking and returns.
- Tracking your order
- Returns and warranty
Billing
Subscriptions, invoices and VAT.
- Managing your subscription
- Invoices and VAT

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